Michael S. Fuller provides consulting and advisory services to senior executives in the private and public sectors to help reengineer and reinvigorate their business processes and leadership teams. He also helps lean startups develop their business strategies and plans and assists in securing capital. His focus is on data-driven decision-making and analytics. He also is widely known for his skills around diversity and inclusion and has won numerous honors and awards in this space.
Mr. Fuller previously held a senior executive role at UnitedHealth Group, where he not only drove significant business change globally, but also was a leader in diversity efforts. In that position, he focused on identifying and capitalizing on market growth opportunities. To achieve this, he developed strategies around global acquisitions and their integration, tracked operational management, ensured alignment with strategic goals, and expanded the company’s international opportunities in Asia, Europe, and the Middle East. In his most recent executive assignment he was the senior leader for one of UHGs divisions in Europe, Middle East and Africa, based in London.
Prior to joining UnitedHealth Group, Mr. Fuller served as Executive Vice President of Berlitz International. In this role he developed new consulting and services capabilities around global leadership and cultural consulting. He reported directly to the CEO, served on the corporation’s senior leadership team, and helped develop and implement strategies to transform Berlitz into one of the world’s leading learning companies.
Before joining Berlitz, Mr. Fuller held key executive leadership roles at IBM spanning a career of over 20 years. His last role at IBM was as Vice President and Global Alliance Solutions Leader for IBM’s Growth Market Unit, based in Shanghai. He led a highly specialized solution sales team that spanned Asia Pacific, Central and Eastern Europe, the Middle East, Africa, and Latin America – regions of the world that have been experiencing explosive economic development. This tactical team, based in key strategic markets, partnered with several software innovators such as SAP and Oracle. Coupled with IBM hardware, software, consulting and implementation services, the teams implemented fast-tracked solutions that leveraged those software assets. As a result, Mr. Fuller and his team generated over $1 billion in annual sales for IBM.
Previously, Mr. Fuller developed Alliance and Partner strategies for IBM’s Business Process Outsourcing business, where he managed the implementation of strategies around key partners in the outsourcing landscape. He also directly managed several global alliances, which contributed to hundreds-of-millions in annual sales. As Vice President and Global Education Industry Leader in the Consulting Division of IBM Global Services, he directed the activities of all of IBM’s consultants who focus on K-12 and higher-education clients around the world. Mr. Fuller joined IBM to build its initial consulting practices around data analytics and data mining. He built that business and ultimately became its global practice leader managing thousands of consultants worldwide.
