Careers


MANAGER, DIGITAL MEDIA & COMMUNICATIONS

The National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBT community, is seeking a full-time passionate and committed Manager of Digital Media & Communications to work as part of a growing and dynamic team. NGLCC is the largest LGBT business development organization in the world and works to expand the economic opportunities of LGBT-owned businesses within the U.S. and globally.  
 
POSITION SUMMARY
 
The NGLCC Manager of Digital Media will play an essential role in shaping and promoting NGLCC’s voice in the media and in galvanizing our constituents in the LGBT business ecosystem.
 
While working to create and execute comprehensive and impactful media, the Manager will assist the Senior Vice President directly, and all NGLCC departments as needed, in overseeing communications, digital media, and marketing campaigns for NGLCC signature programs by bringing digital innovations to inspire the LGBT business community, garner media and stakeholder attention, and promote events and core services of the NGLCC.
 
As a digital brand ambassador and spokesperson for NGLCC, the Digital Media Manager should have impeccable copyediting skills and attention to detail, a passion for creative and inspiring storytelling across multiple screens and media platforms, and enthusiasm about expanding opportunities for LGBT entrepreneurs.
 
The ideal candidate must be able to work in a fast-paced office environment with significant job responsibilities, including the management of large-scale, simultaneous media and marketing plans, along with the ability to react in real-time to the media and political landscape. To excel in this position, the ideal candidate would possess excellent customer service skills, the ability to work independently and as a team with other professionals, and the ability to manage sensitive data.
 
NGLCC is seeking a professional willing to make a multi-year commitment to this position as significant training and skill mastery will be developed.
 
RESPONSIBILITIES
  • Report directly to the Senior Vice President overseeing communications and digital media, and support all NGLCC departments and the nglccNY Executive Committee
  • Produce NGLCC’s exclusive bi-weekly newsletter, “Connect”
  • Produce newsletter and event updates for NGLCCNY and related affiliate programs
  • Shape and execute NGLCC storytelling strategy and message calendar (e.g. op-eds, supplier spotlights, diversity community success stories)
  • Populate and maintain information on NGLCC.org, NGLCC social media channels, lead the management of the NGLCC Conference app 
  • Design and execute digital media campaigns aligned with NGLCC business and constituent development goals under the direction of the Executive Team
  • Lead the creation of digital content (e.g. website, blogs, press releases and podcasts, video series)
  • Execute real-time social media coverage at NGLCC events throughout the country, as well as generate fresh content daily to amplify current news and programs
  • Manage our web presence to boost brand awareness through increased content production online
  • Maintain a strong online NGLCC organizational voice through social media (Facebook, Twitter, LinkedIn, Instagram)
  • Liaise with NGLCC departments and external stakeholder teams to ensure brand consistency and shape new promotional content for events and programs
  • Suggest and implement direct marketing methods to increase brand exposure and new market proliferation
  • Monitor ROI and KPIs of external engagements, providing tracking to Executive Team
  • Stay up-to-date with digital media developments, trends, and LGBT/business news
 
Qualifications 
  • B.A./B.S. degree or higher (marketing, digital media, communications, or relevant field preferred)
  • Minimum of three (3) to five (5) years professional experience in a related field
  • Excellent written, visual, and oral communication skills
  • Self-motivated while strongly customer service oriented
  • Well-developed computer skills including mastery of Adobe and Microsoft Office suites
  • Proficient in website content management, CRM, and social media platforms (Drupal preferred)
  • Video and audio editing skills, along with ability to direct & manage onsite video production crews at events
  • Excellent analytical, project management, and editorial skills
  • Must be able to manage, monitor, and report numerous activities throughout the year
  • Ability to logically solve problems and work under pressure
  • Strong attention to detail
  • Proficient in typing emails, proofreading, and speaking
  • Excellent interpersonal skills both in person and by phone with high professionalism
  • Ability to lift 30 pounds
  • Capacity to move 50 pounds
  • Ability to multi-task in a busy environment
  • Must be authorized to work in the U.S.
 
 
TO APPLY
Please send a cover letter, resume, and salary requirements to [email protected] with the subject line “Manager, Digital Media." Applications submitted without stated salary requirements will not be considered. Any questions about the position can also be directed to [email protected]
 
Women, ethnic minorities, LGBT people, veterans, and persons with disabilities are strongly encouraged to apply. Candidate must be authorized to work in the U.S.
 

SENIOR DIRECTOR, EVENTS & EXPERIENCE 

The National LGBT Chamber of Commerce (NGLCC) is a dynamic non-profit organization working to expand the economic opportunities of lesbian, gay, bisexual, and transgender (LGBT) owned businesses. NGLCC is currently seeking a self-motivated full-time team member to serve as Events & Experience Senior Director in the department’s growing team.

 

POSITION SUMMARY

The NGLCC is seeking a self-motivated and energetic Senior Director of Events & Experience to lead the Events & Experience department. The Senior Director of Events & Experience ensures the wide range of conferences, meetings, and events for NGLCC are carried out with the proper vision and expectations set forth in collaboration with the NGLCC Executive Team. This position oversees logistics, setup, and implementation of the Signature Events, including the NGLCC International Business & Leadership Conference and is also responsible for vendor negotiation, marketing, educational sessions, and on-site support. In addition, the Senior Director of Events & Experience is responsible to verify that the experience at an NGLCC event is enjoyable and memorable for all attendees.

RESPONSIBILTIES 

  • Reports to the President and CEO
  • Manage all aspects of the National Conference, National Dinner and other NGLCC signature events
  • Management and facilitation of various off-site meetings held throughout the year by various NGLCC departments and semi-annual staff retreats
  • Negotiate space contracts and book event space
  • Oversee needs of event VIPs, and direct the team in managing event VIP lists, ordering of food and beverage, AV, travel arrangements, entertainment, etc.
  • Research and hire entertainment, manage invitee lists, special guests and VIPs, arrange food and beverage, order supplies and audiovisual equipment, make travel arrangements, order, and ensure appropriate décor (florals, linens, color schemes, etc.) to meet the quality expectations of the NGLCC
  • Vendor contract negotiations, including site visits and annual conference city selection
  • Soliciting items and execution of annual live auction as a part of the National Dinner
  • Attend industry events on behalf of the NGLCC to further meeting and events contact
  • Coordinate all plans for attendance as an exhibitor at major annual LGBT organizational conferences and diversity business conferences
  • Support in facilitating local affiliate meetings, conferences, and seminars as needed
  • Other tasks/projects as assigned by the Executive Team
REQUIREMENTS
  • Bachelor's Degree – with a preferred business emphasis (e.g. marketing)
  • CMP certification
  • Minimum five (5) years related work experience
  • Experience with hotel, catering, and other supplier negotiations 
  • Excellent communication skills, including writing, typing emails, proof reading skills, and speaking
  • Excellent interpersonal skills both in person and by phone, with high professionalism
  • Ability to lift 30 pounds
  • Capacity to move 50 pounds
  • Must be able to work with all levels of the organization, as a part of a team and individually
  • Resourceful, independent, organized, and able to multi-task
  • Knowledge of Microsoft Office software (focus on PowerPoint and Word) as well as desktop publishing packages and registration software 
 
 
TO APPLY
Please send a cover letter, resume, and salary requirements to [email protected] with the subject line “Sr. Director, Events & Experience." Applications submitted without stated salary requirements will not be considered. Any questions about the position can also be directed to [email protected]
 
Women, ethnic minorities, LGBT people, veterans, and persons with disabilities are strongly encouraged to apply. Candidate must be authorized to work in the U.S.
 

NGLCC Fellowship Program

The NGLCC Fellowship Program offers stipend positions to graduate students looking for part-time to full-time work while pursuing their studies. NGLCC currently does not have any openings for fellowships, but we update our site regularly. Please check back again soon.

In the past, we have offered fellowships in the following areas:

  • Corporate Relations
  • Supplier Diversity
  • Policy

NGLCC Corporate Partner Integrity Staffing Solutions is the NGLCC Fellowship Program Partner.


NGLCC Internship Program

The NGLCC Internship Program is designed for undergraduate students looking to collect real-world work experience. NGLCC accepts interns on a rolling basis. Interns are expected to work with every department within NGLCC to get a sense of their entire organization and expand their learning opportunities. To apply to become an NGLCC intern, click here